Frequently Asked Questions

Everything you need to know about shopping with Arabic Dress

What materials are used in your dresses?

We use premium, high-quality fabrics including Grade-A Nida, pure silk, breathable linen, and luxury chiffon. Each product page provides a detailed breakdown of the specific materials used for that garment.

How do I ensure I choose the correct size?

We provide a comprehensive size guide on every product page. Since traditional Arabic garments often have a modest, loose fit, we recommend measuring your height and bust to find the perfect match in our size chart.

Do you offer international shipping?

Yes, we ship our collections worldwide. Shipping costs and delivery times vary depending on your location, but most international orders arrive within 7 to 14 business days.

What is your return and exchange policy?

We offer a 14-day return policy for items in their original, unworn condition with tags attached. Please note that custom-tailored or altered dresses are final sale and cannot be returned.

How should I care for my embroidered Abaya or Kaftan?

To preserve the intricate beadwork and embroidery, we recommend dry cleaning or gentle hand washing in cold water. Always air dry your garments and iron on a low heat setting on the reverse side.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. In select regions, we also offer 'Buy Now, Pay Later' options through our partners.